TALK TO A PERSON
Call, text, WhatsApp or email — same number, same day. No phone tree, no ticket queue, no “your call is important to us.”
Four Ways to Reach Us
Call
Fastest for a same-day pickup — call early and we'll try for today. Also commercial quotes and anything urgent. A person answers during route hours.
Text
Usually the fastest reply — dispatch and drivers see texts immediately.
Same number, same people. Photos of a stain or a garment welcome.
Best for anything with details or attachments — invoices, commercial accounts, feedback.
Hours
Vans run 7 AM – 10 PM every day — the phone is answered 24/7.
| Monday – Friday | 7 AM – 10 PM |
| Saturday | 7 AM – 10 PM (Shabbos-observant customers are scheduled around Saturday on request) |
| Sunday | 7 AM – 10 PM — full working day |
| Phone | 24/7 — after route hours our AI assistant answers and can take your order |
Outside route hours you can still call — our AI assistant answers 24/7 and can take your order. Overnight texts and emails are answered first thing in the morning.
Before You Call
The three things people call about most, answered here.
“Do you cover my block?”
Seventeen neighborhoods across South, Central and Western Brooklyn — see the full list. Just outside the line? Call anyway; routes flex for standing customers.
“What does it cost?”
Wash & Fold by the pound, dry cleaning per item, pickup and delivery free. Every current price is on the pricing page — live, not a stale PDF.
“Can my business get a route?”
Yes — no contract, no minimum, one weekly invoice. Tell us your weekly volume and the days you need; we quote same day. Commercial laundry →
Contact FAQ
What's the fastest way to reach you?
Call or text (347) 675-5023. Texting usually gets the fastest answer during route hours, because dispatch and drivers see it immediately. WhatsApp works on the same number, and email at order@deliverlaundry.com is best for anything with photos or details.
What hours can I call?
Anytime — the phone is answered 24/7. Our team picks up during route hours (7 AM to 10 PM, seven days a week, Sunday included); after hours our AI assistant answers and can take your order. Overnight texts and emails are answered first thing in the morning.
Do you have a store I can visit?
No — we're a pickup and delivery laundry, not a walk-in laundromat. Instead of an address to visit, you get a driver at your door: book a window in the app or on this site and we come to you.
How do I ask about a commercial account?
Call and say roughly how many pounds or pieces a week you send and which days you need collected — we quote the same day. No contract and no minimum volume.
OR SKIP THE CALL ENTIRELY
Most questions end with a pickup anyway. Book a window in about a minute — nothing is charged until you've seen the total.
Schedule a Pickup